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This course includes

Two self-check quizzes
Two discussions
Three Ask the Expert interactives
Seven tools to download and use on the job
Two scored projects
One course transcript

What you'll do

Explore dispute resolution tools to manage conflict arising from the implementation of the management agreement
Calibrate the capital expenditure budget to fit different ownership requirements and market conditions
Evaluate capital expenditures and give meaningful input on near-term and long-term capital expenditure plans
Utilize industry-standard tools to benchmark revenues and expenses
Use benchmarking outcomes to ask informed questions about a property's operational results
Perform risk analysis designed to calibrate risk by increasing revenue and minimizing costs according to market conditions
Make refinancing decisions on a hotel property designed to reduce debt cost and to free up equity for more productive investments

Course Description

Ultimately, the goal of an asset manager is to strategically oversee hotel operations to meet the hotel owner’s overall investment objectives. Cornell University professor Jan deRoos introduces the latest asset management techniques and provides a set of five practical tools that both owners and asset managers can use to achieve their strategic objectives.

In this course, you will explore valuable negotiation tactics and conflict resolution approaches that you can use to help resolve conflicts between the owner and the hotel manager. You will examine capital expenditure planning and benchmarking, which can enable you to thoughtfully increase a hotel's performance and its overall long-term value. As Professor deRoos makes clear, hotels are inherently risky investments. To achieve ownership investment goals, you must be able to manage and analyze risk appropriately and make refinancing decisions that use debt creatively.

Once you've completed this course, with its in-depth case studies and step-by-step guidance, you will be equipped with the asset manager’s toolkit, ready to tackle the challenges of this dynamic role.

Jan DeRoos

Jan deRoos
Associate Professor and HVS Professor of Hotel Finance and Real Estate, School of Hotel Administration, Cornell University

Professor Jan A. deRoos, on the faculty of the School of Hotel Administration since 1988, has devoted his career to hospitality real estate, with a focus on the valuation, financing, development, and operation of lodging, timeshare, and restaurant assets. He holds BS, MS, and PhD degrees from Cornell University, all with majors in the School of Hotel Administration. Areas of teaching expertise span the entire range of hospitality real estate topics: real estate finance, real estate principles, hotel asset management, real estate portfolio management, hotel and restaurant valuation, lodging market and feasibility analysis, hotel/resort planning and design, hotel/resort development and construction, and the analysis of timeshare/vacation ownership projects. He teaches courses in the School of Hotel Administration's undergraduate and graduate degree programs and teaches extensively in the School of Hotel Administration's executive education programs.

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